Privacy Policy

Thank you for your interest in our company and our websites. We take the protection of your personal data and your privacy very seriously. In the following we would like to inform you about how we handle your data. This privacy policy applies to our websites as well as our Facebook fan page and Instagram channel.

Responsible (Controller) is:

Lebenshilfe Sächsische Schweiz-Osterzgebirge e.V.
Longuyoner Straße 4
01796 Pirna

Telefon: 0 35 01 - 78 85-0
Telefax:  0 35 01 - 78 85-33
E-Mail: info@lebenshilfe-soe.de

Our Data Protection Officer:
Herr Ingo Wolff
tacticx Consulting GmbH
Walbecker Straße 53
47608 Geldern
E-Mail: datenschutz@lebenshilfe-soe.de

We process your data in strict confidence and only for the purpose for which you have provided the data to us. Our standards for processing your data are the General Data Protection Ordinance (GDPR), the Federal Data Protection Act (BDSG) as well as the other applicable data protection regulations.

 

1. Provision of the websites

Whenever you visit our web pages, several general data and information, including personal data, are recorded by our systems. The following data is stored in the log files of our server:

  • IP address (possibly in an anonymized, abbreviated form)
  • Date and time of the request (time stamp)
  • Request details and target address (protocol version, HTTP method, referrer, User Agent string)
  • Name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes)
  • Message whether the retrieval was successful (HTTP Status Code)
  • Website from which the request comes
  • Browser type or app used
  • Operating system and its interface
  • Language and version of the browser software

When processing this data we do not draw any conclusions about your person. There is neither a personal evaluation nor an evaluation of the data for marketing purposes or a profile formation.

The legal basis for the processing of the data is Article 6(1)(f) GDPR. The processing of the data is technically mandatory in order to provide our web pages and to guarantee the stability and security of our system. This is also in our legitimate interest. It is not possible to use our web pages without such processing of data, i.e. you have no opportunity to object.

Your data will be deleted as soon as you leave our website and the respective session is ended. Your IP address is deleted at the latest seven days after your last visit to our website.

2. Use of cookies

We use cookies on our websites. Cookies are stored on your computer and transmitted from there to our websites. A cookie contains a characteristic string of characters that enables your web browser to be uniquely identified when you return to our websites.

We distinguish between necessary cookies (item 2.1), cookies for range measurement (item 2.2) and cookies for usage analysis (item 2.3).

You can configure the handling of cookies in your browser yourself. By changing the settings in your browser, you can deactivate or restrict the transmission of cookies. You can delete already stored cookies at any time. This can also be done automatically. If cookies are deactivated for our websites, it is possible that not all functions can be used to their full extent. You can find further information on the websites of your respective browser provider:

Google Chrome

https://support.google.com/accounts/answer/61416?hl=de

Mozilla Firefox

https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=cookies-loeschen-daten-von-websites-entfernen

Safari

https://support.apple.com/de-de/guide/safari/sfri11471/mac

Internet Explorer

https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Opera

https://help.opera.com/de/latest/web-preferences/

2.1 Necessary cookies

Necessary cookies are technically necessary for the proper operation of our websites. Some necessary cookies ensure the technical stability of our websites and enable security-relevant functionalities. Also the use of certain functions, such as our shopping cart or our contact form, is only made possible by necessary cookies. It is not possible to use our web pages without such processing of data, i.e. you have no possibility to object.

We use this type of cookie to increase the security and functionality of our websites and web applications offered. Necessary cookies do not contain any personal data, i.e. no IP addresses or other information is collected that would enable us to trace your person. We use the necessary cookies listed below:

Cookie

Anbieter

 

Zweck

Löschfrist

Typ

csrf_https-contao_csrf_token

 

PHP-Server

 

Prevent cross-site request forgery (CSRF) attacks by making it impossible to create a fully valid HTTP request

Session

 

HTTP

 

The processing of personal data using necessary cookies is based on Article 6(1)(f) GDPR.

The purpose of using technically necessary cookies is to simplify the use of our websites for you. Some functions of our websites cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page. These purposes are also in our legitimate interest.

We do not use your user data collected through technically necessary cookies to create user profiles.

2.2 Cookies for range measurement

Range measurement cookies enable us to obtain anonymous statistical information about the use of our websites and to understand how visitors interact with our websites. With the help of these cookies we can, for example, determine the number of visitors to our websites and optimize our website content. We use the cookies listed below to measure the reach of our website:

Cookie

Anbieter

 

Zweck

Löschfrist

Typ

_ga

 

Google (Google Analytics)

 

Registers a unique ID that is used to generate statistical information about how the visitor uses the site.

2 years

 

HTTP

_ga

 

Google (Google Tag Manager)

 

Registers a unique ID that is used to generate statistical information about how the visitor uses the site.

1 Day

HTTP

The processing of personal data using cookies for range measurement is consent based on Article 6(1)(a) GDPR.

2.3 Cookies for usage analysis

Cookies for usage analysis enable us to analyze how you use our websites. With the help of these cookies we can test the effectiveness of our websites and detect errors. In addition, these cookies provide information for the optimization of our services and for web analyses. We use the cookies listed below for usage analysis:

Tool

Anbieter

 

Zweck

Speicherdauer

Typ

_gat

 

Google (Google Analytics)

 

Wird von Google Analytics verwendet, um die Anforderungsrate einzuschränken

 

1 Day

HTTP

The processing of personal data using cookies for range measurement is consent based on Article 6(1)(a) GDPR.

2.3.1 Google Analytics

Our websites use Google Analytics from the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies that enable an evaluation of your use of our websites (including your IP address). The information generated by the cookies is transferred to a Google server, possibly in the USA or in another third country, and stored there.

We have activated the IP anonymization function on our websites. This means that your IP address is shortened by Google before any transmission to the USA, so that a personal reference can be excluded.

The processing of personal data using necessary cookies is consent based on Article 6(1)(a) GDPR.

Right of revocation

You have the right to revoke your consent at any time without giving reasons with effect for the future.

If you do not agree with the future transmission of your data to Google in the context of the use of our websites, you have the possibility to deactivate Google Analytics completely in your browser settings (see above point 2). Data processing by Google can also be prevented by using a browser add-on to deactivate Google Analytics. Further information and the add-on can be found at https://tools.google.com/dlpage/gaoptout?hl=de.

It is possible that in this case not all functions of our websites will be available to you in full.

You can find further information on Google Analytics data protection at https://www.google.de/intl/de/policies/.

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, failure to provide such data may mean that you are unable to use our website or cannot use it to its full extent.

 

3. Integration of external services

3.1 Integration of Google services

On our websites we have integrated the services of the provider Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland, which are listed below. As part of the services, Google may process personal data about you. It cannot be excluded that Google may also transfer the information to a US-American server.

We have no influence on how and which of your personal data Google processes. In accordance with Google's privacy policy, the following personal data can be processed, depending on the respective Google service (https://policies.google.com/privacy?gl=de#infocollect)

- Information about the apps, browsers and devices you use to access Google services

- unique identifiers, the type and settings of your browser, the type and settings of your device, the operating system, information about the mobile network (name of the mobile network provider, phone number, version number of the app)

- Data on the interaction of your apps, browsers and devices with Google services (e.g. IP address, crash reports, system activities as well as the date, time and reference URL of your request).

- activity data (e.g., terms you search for, videos you watch, content and advertisements you view and interact with)

Further information on how Google uses data from websites on which Google services are integrated can be found at https://policies.google.com/technologies/partner-sites?hl=de

The purpose and scope of data processing by Google and your rights and settings options for protecting your privacy can be found in Google's data protection information at https://policies.google.com/privacy?hl=de. Information about your privacy settings can be found at https://safety.google/privacy/privacy-controls/.

3.2 YouTube

On our websites we have integrated content via the video platform service YouTube. YouTube is a service provided by YouTube LLC ("YouTube"), 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube LLC is a subsidiary of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

YouTube is integrated by embedding the service on our websites by means of a so-called "iFrames". When loading this iFrame it cannot be excluded that YouTube or Google may process your personal data and transfer it to a server in a third country.

The legal basis for the processing of the data is Article 6(1)(f) GDPR. We integrate contents from YouTube on our websites to make various videos directly available to you on our websites, without you having to access the contents separately on YouTube. This enables us to optimize our offer and make your user experience more interesting. This is also where our legitimate interest lies.

Right of objection (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time with effect for the future, for example by e-mail to datenschutz@lebenshilfe-psf.de.

We will not subsequently process your personal data, unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You will find information and further notes on data processing by Google in the context of the use of Google services in this privacy policy under section 3.1 "Integration of Google services".

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, failure to provide such information may result in your not being able to use our websites or not being able to use them to their full extent.

3.3 Google Web Fonts

We use Google Web Fonts to display our content correctly and graphically appealing across all browsers. When you visit our websites, your browser loads the Web Fonts provided by Google into the browser cache to display text and fonts correctly. For this purpose, the browser you are using connects to Google's servers, which informs Google that our websites have been accessed via your IP address. If your browser does not support this function, a standard font of your computer is used. It cannot be excluded that Google may also transfer the information to a US-American server.

The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.

Right of objection (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time with effect for the future.

We will not subsequently process your personal data, unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You will find information and further notes on data processing by Google in the context of the use of Google services in this privacy policy under section 3.1 "Integration of Google services".

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, failure to provide such information may result in your not being able to use our websites or not being able to use them to their full extent.

 

4. Contact

You have several possibilities to get in contact with us.

4.1 Scope of data processing

4.1.1 Contact forms

On our website there are contact forms which you can use to contact us. Your personal data transmitted with the form will be stored by us. Which data is processed can be seen from the respective input forms. Only those fields are indicated as mandatory fields in the forms that are necessary for the use of the respective offer.

4.1.2 Other contact options

We have provided on our web pages various ways for you to contact us (e-mail, mail, telephone). In this we store your personal data transmitted to us in connection with contacting us (e.g. e-mail address, address data, telephone number or other data resulting from the content).

4.2 Legal basis

If your contact refers to a contract or is a pre-contractual contact, Article 6(1)(b) GDPR is the legal basis. In all other cases, the legal basis for processing your data is Article 6(1)(f) GDPR. It is in our legitimate interest to process your contact requests.

4.3 Purpose of data processing

The purpose of data processing is to process your contact request. The data is processed exclusively for this purpose. Your data will not be passed on to third parties in this context.

4.4 Duration of storage of your personal data

After complete processing of the contact request, we limit your data for further processing. Your data will be deleted after the expiry of the tax and commercial law retention periods. According to § 147 paragraph 1 of the German Fiscal Code (AO) these are 10 years for accounting records and according to § 257 paragraph 1 of the German Commercial Code (HGB) 6 years for business records.

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, the non-supply could possibly result in the fact that you cannot or not fully use our contact form or cannot get in contact with us.

 

5. Application

On our website under https://lebenshilfe-psf.de/karriere.html we inform you about our open job offers.

5.1 Scope of data processing

5.1.1 Application via Online-Tool

On our web pages we offer you the possibility to apply for advertised job offers by entering personal data. Your personal data transmitted in connection with your application will be stored by us. Which data is processed can be seen from the respective input forms. Only those fields are indicated as mandatory fields in the forms that are necessary for the use of the respective offer.

For your participation in the application process, it is necessary to enter personal data that originates from the documents you provide us with, such as cover letter, curriculum vitae, application photo, certificates, or other professional qualifications. This data may include personal master data such as first name, last name, address, date of birth, contact data such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and job references, data on training, internships or previous employers.

5.1.2 Applications through other contact channels

In addition to applying via the online tool, you can apply for an open position with us using one of the specified contact methods (see point 4).

In order to participate in the application process, it is necessary for you to provide personal data that originates from the documents you provide us with, such as cover letter, curriculum vitae, application photo, certificates or other professional qualifications. This data may include personal master data such as first name, last name, address, date of birth, contact data such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and job references, data on training, internships or previous employers.

5.2 Legal basis

Personal data is processed based on Article 88(1) GDPR in conjunction with § 26 BDSG.

5.3 Purpose of data processing

The personal data provided in the context of your application will be processed by us exclusively for the purpose of selecting applicants. For the processing of applications we limit ourselves to the information you provide directly. This may also include information that you have stored in professional online networks or job exchanges. If we ask for your gender in the application procedure in the form of the desired form of address, this is solely because we would like to address or address you in the correct manner.

5.4 Duration of storage of your personal data

If the application results in an employment relationship, your personal data will be transferred to the personnel file.

If an application is rejected, the data will be deleted by us six months after the rejection of an application, unless you have consented to the inclusion of your personal data in our applicant pool. In this case, the legal basis for processing is Article 6(1)(a) GDPR. You can revoke the consent you have given us at any time.

Right of objection (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time with effect for the future, for example by e-mail to datenschutz@lebenshilfe-psf.de.

We will not subsequently process your personal data, unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In this case your data will be deleted from our applicant pool.

The provision of your personal data is required for the submission of an application. Failure to provide it means that we will not be able to process your application.

6. Online presence in social media

We operate online presences on social networks and platforms (social media presences). We regularly publish and share content, offers and product recommendations on our social media sites

6.1 Scope of data processing

Whenever you interact with our social media sites, the operators of the respective social network automatically collect and store your personal data for market research and advertising purposes. It cannot be ruled out that the collected data may also be processed outside the European Union. Among other things, this may make it more difficult to enforce the rights of the persons concerned. So-called user profiles are created from the collected data using pseudonyms. These can be used, for example, to place advertisements within and outside of social networks that presumably correspond to your interests. For these purposes, cookies or similar technologies that record your usage behavior are stored on your end device.

We generally record all messages, content and other information that you provide when you visit our social media sites, such as when you post something on one of our social media sites or send us private messages. In addition, if you have an account with the social network in question, we may see your public information, such as your user name, information in your public profile, and content that you share with a public audience.

The nature, scope and purposes of processing your personal information on social networks are primarily determined by the social network operators. For further information on data processing by the respective provider as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information of the respective provider:

Usage analysis (page insights)

We operate a Facebook fan page ("Fanpage"). In this context Facebook provides us with so-called "page insights". Facebook uses cookies and similar technologies to record your usage behavior whenever you interact with fan pages. These are anonymous statistics that can provide us with information about the interaction with our posts or other content. An assignment to your person is not possible. We have no access to the personal data used by Facebook to create Page Insights ("Page Insights data"). The selection and preparation of Page-Insights data is carried out exclusively by Facebook.

With the help of Page Insights, we obtain information about how you use our fan pages, what interests you have in our fan pages and which topics and content are particularly popular. This allows us to optimize our fan page activities, for example by better responding to the interests and usage habits of our audience when planning and selecting our content.

We and Facebook are jointly responsible for processing your data in connection with page insights. For this purpose, we and Facebook have entered into an agreement to determine which company fulfills which data protection obligations under the GDPR regarding the processing of Page Insights data.

You can view the agreement with Facebook here: https://www.facebook.com/legal/terms/page_controller_addendum

A summary of the main contents of this agreement (including a list of Site Insights data can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data

6.2 Legal basis

If you are asked by the respective operator of social networks to consent to data processing, the legal basis for data processing is Article 6(1)(a) GDPR. In all other respects the legal basis is Article 6(1)(f) GDPR. We have an overriding legitimate interest in an optimized presentation of our offers and effective communication with our customers and interested parties.

Right of revocation

You have the right to revoke your consent at any time without giving reasons with effect for the future. If you do not agree with the future transmission of your data within the scope of using our social media presences, you have the possibility to object to the data processing:

- Facebook: https://www.facebook.com/settings?tab=ads

- Google / YouTube: https://adssettings.google.com/authenticated

- Instagram: http://instagram.com/about/legal/privacy/

In the event of revocation, it is possible that not all functions of our website will be available to you in full.

 

Right of objection (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time with effect for the future, for example by e-mail to datenschutz@lebenshilfe-psf.de.

We will not subsequently process your personal data, unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

For the processing of your Page Insights data together with Facebook, we have agreed with Facebook that Facebook is primarily responsible for providing you with information about the processing of your Page Insights data and for enabling you to exercise your data protection rights (e.g. right of objection) to which you are entitled under the GDPR. More information on your data protection rights in connection with Page Insights and how you can exercise these rights directly on Facebook can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data

You can also assert your rights in connection with processing activities concerning our joint responsibility with Facebook, e.g. by e-mail to datenschutz@lebenshilfe-psf.de. In this case we will immediately forward your request to Facebook.

6.3 Purpose of data processing

With our online presences we aim at an effective communication with our customers and interested parties as well as an optimized presentation of our offers.

You are not obliged to provide your personal data. The provision is neither legally or contractually required nor necessary for the conclusion of a contract. However, failure to provide your personal data may mean that you are unable to use our website or cannot use it in full.

 

7. PayPal

You have the possibility to make payments via PayPal. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. Payments are processed through your PayPal account. If you do not have a PayPal account, you can make virtual payments via credit card. If you select "PayPal" as payment option during the order process, your personal data will be transmitted to PayPal. The personal data transmitted to PayPal is usually first name, last name, address, e-mail address, IP address, telephone number, cell phone number or other data necessary for processing the payment. For the processing of the purchase contract, such personal data is also necessary in connection with the respective order. The data transmitted to PayPal may be transmitted by PayPal to credit reporting agencies. This transmission is used for identity and credit checks. You can find more information about PayPal's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

The legal basis for the data processing is Article 6(1)(b) GDPR, i.e. the processing of your data is necessary for the fulfillment of the agreement to pay your purchase via PayPal.

Your data will be deleted after the expiration of the tax and commercial law retention periods. According to § 147 Abs. 1 Abgabenordnung (AO) these are 10 years for accounting records and according to § 257 Abs. 1 Handelsgesetzbuch (HGB) 6 years for business records.

The provision of your personal data is required for payment via PayPal.

 

8. Rights of the data subject

When we process your personal data, you are a data subject pursuant to Article 4(1) GDPR with the following rights vis-à-vis us:

  • Right to information (Art. 15 GDPR)
  • Right of rectification (Art. 16 GDPR)
  • Right of Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right of Notification obligation regarding rectification or erasure of personal data or restriction of processing (Art. 19 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
  • Right to revoke your declaration of consent under data protection law (Art. 7(3) GDPR)

You have the right to revoke your consent to us at any time, e.g. by sending an e-mail to our e-mail address. Revocation of your consent does not affect the legality of the data processing that took place based on your consent until revocation.

Right of objection (Art. 21 GDPR)

Pursuant to Art. 21 GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. You can send your objection to one of our contact addresses, for example datenschutz@lebenshilfe-psf.de.

We will not process your personal data subsequently, unless we can prove compelling reasons for our processing that are worthy of protection and outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

If you wish to exercise a right, please contact our data protection officer.

We would like to point out that in certain cases we may request additional information from you to establish your identity. For example, when exercising your right to information, we can ensure that information is not disclosed to unauthorized persons.

Automated decision-making does not take place on our websites.

 

9. Safety

We use technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. We continuously improve our security measures in accordance with technological developments.

 

10. Responsibility for external contents

Our websites contain links to websites of external providers. We have no influence on and do not check that other providers comply with the applicable data protection regulations. If you are of the opinion that linked external sites violate applicable law or have other inappropriate content, please let us know. We will check your notice and remove the external link if necessary. We are not responsible for the content and availability of the linked external websites.

 

11. Validity of the privacy policy

The further development of our websites or the implementation of new technologies may make it necessary to amend this data protection declaration. We reserve the right to change this data protection declaration at any time with effect for the future. The version available at the time of your visit to our website always applies.

 

Last update: October 2020